Terms of Service
Last updated: March 9, 2026
These Terms of Service ("Terms") govern your use of the MerchantExam website at www.merchantexam.com and our credit card processing fee analysis service ("Service"). By using the Service, you agree to these Terms.
1. Service Description
MerchantExam provides a free analysis of merchant credit card processing statements. You upload a PDF of your processing statement, and we provide a report identifying your effective rate, potential hidden fees, and estimated savings opportunities.
2. Eligibility
You must be at least 18 years old and authorized to act on behalf of the business whose statement you upload. By uploading a statement, you represent that you have the authority to share that document.
3. Acceptable Use
You agree not to:
- Upload fraudulent, forged, or unauthorized documents
- Use the Service for any unlawful purpose
- Attempt to reverse-engineer, disassemble, or interfere with the Service
- Upload files containing malware or malicious code
- Exceed reasonable usage limits or abuse the Service
4. Analysis Results
Our analysis is provided for informational purposes only and does not constitute financial, legal, or professional advice. While we strive for accuracy, results are estimates based on the information in your statement and may not reflect your exact costs or savings potential.
You should consult with a qualified payment processing professional before making any changes to your merchant account or processor.
5. Your Data
Your use of the Service is also governed by our Privacy Policy. Key points:
- Uploaded statements are automatically deleted within 24 hours
- We do not sell or share your data with third parties for marketing
- You retain all rights to your uploaded documents and data
6. Intellectual Property
The MerchantExam name, logo, website design, and analysis methodology are our property or the property of our licensors. You may not copy, modify, or distribute any part of the Service without our written permission.
7. Third-Party Recommendations
Our Service may recommend payment processors or other service providers. These recommendations are based on our analysis of your statement. We may receive referral compensation from recommended providers. Any such relationship will be disclosed, and recommendations will always be based on potential benefit to you.
8. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Service will be uninterrupted, error-free, or that our analysis will be 100% accurate.
9. Limitation of Liability
To the fullest extent permitted by law, MerchantExam shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to lost profits, lost savings, or business interruption.
Our total liability for any claim arising from the Service shall not exceed the amount you paid us (if any) in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless MerchantExam and its officers, directors, employees, and agents from any claims, losses, or damages arising from your use of the Service or violation of these Terms.
11. Termination
We reserve the right to suspend or terminate your access to the Service at any time, for any reason, without notice. You may stop using the Service at any time.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved in the courts of competent jurisdiction.
13. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms. We will post the revised Terms on this page with an updated "Last updated" date.
14. Contact Us
If you have questions about these Terms, contact us at: legal@merchantexam.com