Privacy Policy

Last updated: March 9, 2026

MerchantExam ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website at www.merchantexam.com and our credit card processing fee analysis service.

Information We Collect

Information You Provide

  • Email address — to deliver your analysis results
  • Merchant processing statements — PDF files you upload for analysis
  • Contact information — name, phone number, and business name if you request a consultation

Information Collected Automatically

  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Referring URL
  • IP address (anonymized)

How We Use Your Information

  • To analyze your merchant processing statement and generate your fee report
  • To email you your analysis results
  • To connect you with payment processing consultants if you request it
  • To improve our analysis accuracy and service quality
  • To comply with legal obligations

Data Retention & Deletion

We take data minimization seriously:

  • Uploaded statements are automatically deleted within 24 hours of upload
  • Analysis results are retained for 30 days to allow you to access your report
  • Contact information is retained only as long as necessary to fulfill your consultation request
  • You may request deletion of all your data at any time by emailing privacy@merchantexam.com

Data Security

Your data is protected with industry-standard security measures:

  • All data is transmitted over HTTPS with TLS encryption
  • Uploaded files are stored in encrypted cloud storage
  • Access to data is restricted to authorized personnel only
  • We do not sell, rent, or share your personal data with third parties for marketing purposes

Third-Party Services

We use the following third-party services to operate our platform:

  • Cloud hosting providers — to store and process data securely
  • Analytics tools — to understand how visitors use our site (anonymized)
  • Email delivery services — to send you your analysis results

These providers are contractually obligated to protect your data and only process it as instructed by us.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time

Cookies

We use essential cookies to ensure our website functions properly. We may use analytics cookies to understand site usage. You can control cookie preferences through your browser settings.

Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at: privacy@merchantexam.com